Conversation: The Future of Retail

Conversation-based user interfaces are providing automated and personalized ways for retail brands to engage and serve their customers using natural...

Design Automation: Where Do We Draw The Line?

Design automation is here and the scope of its reach is expanding. But what do we lose when we gain an efficiency of design? And is it worth it?

The Uncanny Chatbots: How Human Should They Get?

As chatbots move to the forefront of user interactions, considerations need to be made about the explicit and implicit biases we bring to building them.